If you require immediate technician response, you are invited to use the emergency and after-hours number 602-541-4121.  This number is for urgent, mission-critical requests ONLY. Additional charges will likely apply.  Please read Use of the Emergency Phone Number in its entirety before calling on this number.

If at all possible, please additionally send a text message via the website or your cell phone to 602-826-1303. Be sure to explain as fully as possible your need.

Additional billing is as follows:

• Scheduled appointments: no travel or additional charges.
• Mission critical response (same day -- 4 business hours): half-hour additional charge.
• Emergency level 1 (I arrive within 2 hours of your initial call): one hour additional charge.
• Emergency level 2 (I stop what I'm doing and immediately come to you): two hours additional charge.

Please read PCS Policies for a complete description of response time, billing, and expectations.